“Many processes in organizations are routinized but nevertheless, change. This workshop has the potential to make a big step ahead in understanding how. An exciting opportunity not to be missed!”

(Markus Becker, University of Southern Denmark)


“I would challenge you to a battle of wits- so come prepared to challenge the process how processes change. If you want to be part of the process to understand process change you need to attend the workshop!”

(Kalle Lyytinen, Case Western University, United States)


“Routine dynamics and BPM look at many of the same phenomena from different points of view, so there are enormous opportunities for collaboration and learning.  Don’t miss this workshop!”

(Brian Pentland, Michigan State University, United States)


Unique Contributions of this Workshop

  • This workshop brings together different perspectives and research streams on change, drift, and dynamics of organizational processes and routines
  • This workshop reaches out to researchers from the organization sciences and information systems scholars to stronger engage with the BPM Conference. At the same time, we welcome submissions relating to classic BPM research on process drift and process change
  • Co-Organizer Waldemar Kremser is a key researcher from the organization sciences who has co-founded the Routines.Research.Community
  • This workshop plays a key role in building a bridge between research communities interested in organizational processes and routines and brings new groups of researchers to the BPM Conference

Organizational processes are everything but stable; they change over time. This change is connected with various factors inside and outside the organization. Different descriptions of change phenomena have been discussed in the literature, such as incremental or seasonal drift, endogenous and exogenous change, along with roadblocks and enablers for process change. Recent research investigates, among others, how we can detect drift in organizational processes, how we can use process mining to make change visible, how we can theorize change of processes, and which methods can support the design of new versions of processes.

The aim of this workshop is to bring together different perspectives and research fields on change, drift, and dynamics of organizational processes and routines. To facilitate this, we invite conceptual, technical, and empirical papers addressing various aspects that relate to changes, drifts, and dynamics of organizational processes and routines. Related terms covered by recent BPM research and neighboring disciplines that we specifically welcome are process evolution, routine dynamics, exogenous and endogenous change, process drift detection, etc. We encourage submissions from different epistemologies and applying different research methods. We invite submissions from Business Process Management, but also from other connected research areas, such as Routine Dynamics, Information Systems, and Computer Science.

Submissions can address, but are not limited to, the following topics:

  • What are novel techniques to detect drift in organizational processes and routines?
  • How do business processes, routines, and related aspects change over time?
  • How can change of business processes and routines be studied methodologically?
  • How can change of business processes and routines be conceptually described and theorized?
  • How do change initiatives unfold and what are their effects?
  • Which kind of unintended change of business processes and routines exist and how do they unfold?
  • Which kind of positive and negative deviance emerges from process change?
  • How can techniques like process mining help to investigate dynamics of processes and routines?
  • How do specific technologies (e.g., robotic process automation) trigger change in organizational processes and routines?

Prospective authors are invited to submit papers for presentation in any of the workshop topics. Papers must not exceed 12 pages for full papers and 6 pages for research-in-progress papers. The formatting must comply with the LNBIP format (http://www.springer.com/computer/lncs?SGWID=0-164-6-791344-0). Papers have to present original research contributions not concurrently submitted elsewhere. The title page must contain a short abstract, a classification of the topics covered, preferably using the list of topics above, and an indication of the submission category (regular paper/position paper/tool report). All papers will undergo regular peer-review. The paper selection will be based upon the relevance of submitted papers to the main topics, as well as upon their quality and potential to generate relevant discussion at the workshop. Based on the reviews, we will have two types of papers/ presentations. First, we will have regular papers that will be published by Springer as a post-proceeding volume (to be sent around 4 months after the workshop) in their Lecture Notes in Business Information Processing (LNBIP) series. Second, we will invite submitted papers that cannot be published as idea talks with the aim to foster discussions among the workshop participants and provide feedback to the authors.

The workshop is planned as a half-day event and comprises the presentation of accepted papers and idea talks. Moreover, we plan a discussion session for outlining future research directions and for motivating joint research efforts of participants.

The workshop will be held in conjunction with the 22nd International Conference on Business Process Management hosted by the AGH University of Krakow from 1 to 6 September, 2024.


Some References for Inspiration

vom Brocke, J., van der Aalst, W., Grisold, T., Kremser, W., Mendling, J., Pentland, B., … & Weber, B. (2021). Process science: the interdisciplinary study of continuous change. Available at SSRN 3916817.

Goh, K. T., & Pentland, B. T. 2019. From Actions to Paths to Patterning: Toward a Dynamic Theory of Patterning in Routines. Academy of Management Journal, 62(6): 1901–1992.

Maaradji, A., Dumas, M., Rosa, M. L., & Ostovar, A. (2016, September). Fast and accurate business process drift detection. In International Conference on Business Process Management (pp. 406-422). Springer, Cham.

Langley, A. N. N., Smallman, C., Tsoukas, H., & Van de Ven, A. H. (2013). Process studies of change in organization and management: Unveiling temporality, activity, and flow. Academy of Management Journal, 56(1), 1-13.

Mendling, J., Berente, N., Seidel, S., & Grisold, T. 2021. Pluralism and Pragmatism in the Information Systems Field: The Case of Research on Business Processes and Organizational Routines. The Data Base for Advances in Information Systems.

Pentland, B. T., Vaast, E., & Wolf, R. 2021. Theorizing process dynamics with directed graphs: A diachronic analysis of digital trace data. MIS Quarterly, 45(2): 967–984.

Wurm, B., Grisold, T., Mendling, J., & vom Brocke, J. 2021. Business Process Management and Routine Dynamics. Cambridge Handbook of Routine Dynamics. Cambridge University Press.

Yeshchenko, A., Di Ciccio, C., Mendling, J., & Polyvyanyy, A. (2021). Visual drift detection for sequence data analysis of business processes. IEEE Transactions on Visualization and Computer Graphics.